Communication preferences
Remove a number — it takes a minute.
Tell us the number, and calls and texts to it stop — across every channel we run, usually within minutes.
What happens next
1It applies in minutes. The compliance gate blocks calls and texts to a removed number on every channel — no one can send around it.
2Texting is even faster. Reply STOP to any text from us and it happens instantly.
3Your account stays yours. Removing a number never affects your balance or your options — and required notices may still reach you by mail.
4Wrong numbers get flagged. Tell us and it's marked, so it isn't dialed again.
More about how removal works
Removal covers calls and texts to the number you give us. Email has its own one-tap stop link at the bottom of every message. Prefer to choose how we reach you instead of stopping everything? Set channel preferences from your account. Prefer to put it in an email? Write to contact@onwardresolve.com — that works too.
Something bigger than a phone number? Complaints & disputes →